Choosing the Right NAS Brand: Why Synology Outperforms QNAP


In contemporary times, the utilization of network-attached storage (NAS) systems has gained tremendous popularity in both individual and commercial domains. Opting for the most suitable NAS brand can be a perplexing task, considering the vast number of available alternatives. Amongst the leading options in the market, QNAP and Synology hold a prominent position. However, based on their user experience, reliability, and support, Synology outperforms QNAP. This article will discuss why.

1. User Experience

The user experience is an essential factor to consider when choosing a NAS system. Synology NAS has a user-friendly interface that can be navigated by even novices. The DiskStation Manager (DSM) of it’s a streamlined drag-and-drop user interface ensuring that files, programmers, and other settings are streamlined. Additionally, Synology’s mobile app is intuitive, enabling users to access their files from anywhere.

On the other side, QNAP’s operating system, QTS, has a higher learning curve, making it challenging for unskilled users to manage. Furthermore, Synology provides more user-friendly mobile app than QNAP, which can be a drawback for consumers who need to access their files while on the go.

2. Reliability

Reliability is another crucial factor to consider when choosing a NAS system. Synology NAS has been known for its reliability thanks to its high-quality components and rigorous testing. The company subjects each NAS unit to a series of tests to ensure that it can withstand high levels of stress and perform reliably for extended periods.

In contrast, QNAP NAS systems have been known to experience overheating and hardware failures, which can result in data loss. Furthermore, users may find it frustrating that QNAP’s customer support is less responsive than Synology’s.

3. Expandability

One of Synology’s key advantages over QNAP is its expandability. Users are able to choose a system that meets current needs while providing room for expansion in addition to the wide range of NAS devices that Synology offers in a variety of capacities. Furthermore, Synology’s NAS devices are made to be easily scalable, allowing you to add additional hard drives or SSDs as required.

In contrast, QNAP offers a more limited range of NAS models, and many of its systems are not as easily expandable as Synology’s. This may be a disadvantage for users anticipating the future need to expand storage capacity.


In conclusion, while both QNAP and Synology NAS systems offer excellent features, Synology stands out for its user-friendly interface, reliability, and support. The DSM operating system and the Synology mobile app are both incredibly user-friendly and ideal for novices as well as seasoned users. Additionally, Synology NAS is renowned for its reliability, thanks to its rigorous testing and high-quality components. Finally, Synology provides exceptional customer support, with responsive phone and email support, an extensive knowledge base, user forums, and a lively user community. In general, those who seek reliable, user-friendly and well-supported NAS system should choose Synology NAS.


1. Can I use QNAP for my personal or business needs?

Yes, QNAP is an excellent choice for both personal and business settings. However, the user interface and customer service might experience problems.

2. Is Synology more expensive than QNAP?

In general, Synology NAS systems are slightly more expensive than QNAP. The additional expense is justified for the improved user experience, dependability, and support.

3. Can I access my files from anywhere with Synology?

While it is true that users of Synology’s mobile app may access their files from anywhere, it is a practical choice for those who need to work on the go.

4. Who is the official partner of Synology in Pakistan?

Voznet is the official partner of Synology in Pakistan. Voznet provides a variety of Synology products and can assist you in choosing the best NAS system for your commercial requirements.

5. Where to Buy Synology Products in Pakistan?

You may contact us at Voznet (Official Synology Partner) via email at [email protected] or via call at +92-21-36171111.

Leave a Reply